A battle is playing out between the city of Madison and Dane County over the 9-1-1 Center. Last April, a new dispatch system was installed and since then, Mayor Paul Soglin says there have been nearly 3 dozen instances of sluggish response times or agencies being sent to the wrong address.
The county says many of the problems have already been addressesd. Soglin responded to that statement by saying the county was waging a "publicity campaign".
The mayor delivered a 5 page letter, outling his concerns, to Dane County Executive Joe Parisi.